Customer service is our number one priority and we want you to be happy with every purchase!
Please Email theranchboutiqueND@hotmail.com for any questions.
If your item isn't a great fit, or you are unhappy with your purchase, we do accept exchanges or returns within 14 days of receipt for STORE CREDIT ONLY. A Gift Card in the amount you paid will be issued via email as store credit.
Package/return label must be dated within 14 days of your received date/delivered date...or package will be rejected.
No Holds for exchanges. If you would like to exchange, please mail your exchange to address below. Once we receive the item, we will invoice for shipping cost back to you as long as item is in stock. If item is not in stock to exchange, a store credit will be given.
Buyer is responsible for all shipping charges pertaining to returns and exchanges.
To be eligible for a return/exchange:
- the product must have been received by you within the last 14 days.
- the product is not damaged or worn, must include original tags still attached to item and shoe boxes must be shipped inside another package/box as the shoe box will become damaged during transit.
- sale items or accessories cannot be returned/exchanged . (sale items include: sale, purses, discounted and jewelry). These are all FINAL SALE. Anything Discounted 30% off or more is considered FINAL SALE (including items bought during special sales)
(products that do not meet this criteria will not be considered for return/exchange and will be returned to you without refund)
Once The Ranch mails the package to you, USPS is responsible for the delivery and protection of your package. Please contact USPS if item has not arrived or is damaged. If you cannot resolve with USPS, please contact us.
Please mail items back to:
The Ranch Boutique
5580 78th Ave NW
Palermo ND 58769
DEFECTIVE
Please inspect your items upon receipt. If you received a defective item, please contact us within 2 days so that we can correct the issue.
Please feel free to contact us with any questions or concerns about your order!
Email us at theranchboutiqueND@hotmail.com